The customer service was excellent. I received several updates about delivery and shipment/transit. I was a first time customer and this was a first time order and I was very impressed with everything. I put pins on my boards right away. I will/have already recommended your company and will not hesitate to make future orders for family members who are pin collectors. The only thing I found difficult was to cancel was the 4 dollar shipping fee, I had to back out of my order to cancel it. It would be nice if there was a cancel button on the order/payment page. Other than that, I love the product and the customer service.
Ordered the Purple Shoulder Strap. Came in more like Lavender! I don't know if their website image is off on coloration or if it was poor quality control, but what I got is not what I wanted OR ordered!















