Shipping Policy

GoPinPro Shipping Policy

At GoPinPro, we take pride in getting your order to you quickly, safely, and with care. Please review our updated shipping terms below.

Free Shipping

We offer FREE domestic shipping on all orders over $150.

Processing & Handling

Orders are typically processed within 1–2 business days. Most orders ship the same day or next business day. Please note that processing times may vary during peak seasons or major events.

Shipping & Tracking

We ship using multiple carriers, and delivery times vary by location and carrier. Tracking information is provided for most orders — please allow up to 48 hours for tracking updates to appear. Shipping delays caused by carriers are beyond our control.

Shipping Protection with Navidium

To provide our customers with peace of mind, GoPinPro partners with Navidium Shipping Protection, a secure, self-insured solution for lost, stolen, or damaged packages. Customers may choose to add Navidium Shipping Protection at checkout. If added, your order is protected against loss, theft, or damage. Should an issue occur, GoPinPro will replace or refund your order quickly under Navidium’s protection plan. If Navidium protection is declined, your order is not insured, and GoPinPro cannot issue refunds, replacements, or assume responsibility for lost, stolen, or damaged packages.

We highly recommend keeping Navidium Shipping Protection selected at checkout to ensure your order is fully covered and worry-free.

Delivered Packages

If a shipment is marked “Delivered” by the carrier but you cannot locate it, orders without Navidium coverage are the buyer’s responsibility once they leave our facility. Orders with Navidium coverage may be eligible for a replacement or refund after verification. By declining Navidium, the buyer accepts full responsibility for the order once it has shipped.